Training programs

Providing managers and leaders in the high-tech industry with the skills and knowledge to lead high performance teams and improve the business results of their organizations.

Target audience:
Directors, managers and individual contributors in leadership positions.
The program was developed with high-tech leaders in mind, leaders who are fast learners, analytical and process oriented. The case studies and activities provide relevant examples
to the situations leaders face in this industry.

Flexibility and customization:
Since each of the classes is self-contained, our customers can customize their leadership development program based on the needs and priorities of the organization.

 
Feedback and Accountability

Giving constructive feedback and driving accountability are critical foundation of effective leadership, enabling the organization to close performance gaps and deliver to expectations.

Participants learn techniques and practice communication skills that enable them to challenge and engage employees to perform at a higher level of achievement and improve business results.

Managing change

Every organization has to change over time to adjust to external and internal situations such as quality and methodology initiatives, acquisitions, rapid growth, and global expansion. Participants acquire skills that enable them to influence and implement work-related changes through effective communication. They also learn how to diagnose employees’ responses (“accept,” “hesitate,” “resist”) and adjust their leadership styles accordingly.

Hiring for Results

Hiring talented and productive employees is one of the most important business tasks in an organization. In industries where human assets have become a key differentiator for competing companies, the quality and capabilities of employees can directly impact a company’s success. Participants acquire skills and techniques for interviewing and hiring the best talent for the team. Best talent is defined by professional skills (e.g.: technical skills) and cultural fit. They also learn how to improve the efficiency of the hiring process to minimize its impact on other projects and deliverables.

Virtual Team

Several business factors such as global expansion, acquisitions, telecommuting, and availability of talent can lead to the creation of distributed teams. Virtual teams are becoming increasingly common and can present unique challenges for an organization. Participants develop skills to communicate, engage, and achieve high-performance results with employees and teams working in different locations, time zones, and cultures.

Performance Reviews

The goal of effective performance management is to define clear individual objectives that are aligned with business goals and improve the capabilities and performance of employees. Success is measured by achieving a win-win outcome for the employees and the organization. Participants learn what gets in the way of effective performance reviews, what techniques to use, and how to lead an efficient performance management process, including the annual performance review.

Post Acquisition Success

The challenges of managing cultural and organizational shifts during the integration process can cause lack of focus, retention issues, and reduced productivity.

Participants learn to prepare and deliver effective communication, diagnose the type of response (“accept,” “hesitate,” “resist”) and to adjust their leadership style accordingly.

 

Introduction to Leadership

Participants review the roles of leaders and managers, and prepare a self evaluation of their leadership skills and objectives. 

Unconscious Bias and Allyship

In an approach that is grounded in evidence vs. opinion, this class is focused on acquiring awareness, knowledge, skills and as importantly changing attitudes towards an inclusive culture.

Participants learn techniques and practice communication skills that enable them to resolve sensitive bias-related situations, and proactively drive an inclusive culture.

Collaboration and Conflict Resolution

Collaboration enables employees to get better results faster and thus can have a significant impact on an organization’s success.

Differences in employees’ skills, personalities, objectives, and priorities can create hurdles for collaboration and can potentially spark conflicts.

Participants learn specific techniques and strategies for leading effective collaboration and conflict resolution.

 

Leading Innovation

In technology, service, and media-oriented industries, innovation drives future business and is critical for the long-term success of a company. Operational excellence is no longer sufficient to stay ahead of the game. Participants learn about innovation, how to create a culture that promotes innovation, and techniques that enable team members to generate and evaluate ideas.

Impactful Presentations

Presentations are an essential communication platform and are used to inform, persuade, and create

a call for action. Successful presentations are the result of thorough preparation and engaging delivery.

 

Participants learn how to plan and develop presentations based on the target audience and the desired outcome.

Class practices enable participants to gain confidence and improve their delivery capabilities, as they learn

to create presence and credibility, engage the audience, and handle Q&A sessions.

Effective Delegation

Effective delegation enables an organization to scale while improving the success, productivity,

and job satisfaction of employees.

It provides an opportunity for employees to enhance their capabilities further and grow their careers.

Participants acquire skills that enable them to assess tasks for delegation and the readiness level of employees.

They learn how to transition from “doing” to “getting things done” and from being “responsible” to being “accountable.”

Effective Meeting

Meetings are an important part of the work environment. They provide an opportunity to build the team, collaborate, and achieve results. Improving the effectiveness of meetings translates into gains in organizational and individual productivity and higher employee satisfaction. Participants acquire techniques for how to plan efficient meetings (“Why,” “Who,” “When,” “Where”), accomplish meeting objectives, and drive meeting follow-ups and action items.

Recognizing Success

Recognition is a powerful tool when utilized correctly, and it can have a significant impact on the productivity of employees. The ability to recognize success is becoming increasingly important due to the expectations of generation Y, the fastest growing segment in the workforce.

The class provides an analytical approach to recognizing the work of employees. Participants learn how to use recognition to reinforce good performance, motivate employees, and gain commitment and loyalty.